LM Local Marketing Manager

Privacy Policy

Last updated: October 1, 2026

1. Introduction

Local Marketing Manager ("we", "our", or "us") operates the Local Marketing Manager platform at localmarketing.so. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information

When you create an account, we collect information provided through our authentication provider (Clerk), which may include your name, email address, and profile picture.

Google Account Data

When you connect a Google account and approve access on Google's consent screen, we receive and store:

  • OAuth tokens (access and refresh tokens) — encrypted at rest using AES-256-GCM encryption
  • Google email address associated with the authorized account
  • Google Business Profile data including business information, reviews, posts, media, and performance metrics
  • Google Analytics data (read-only): website traffic metrics for the Google Analytics property you choose
  • Google Search Console data (read-only): search performance, such as clicks, impressions, and search queries, for the site you choose
  • YouTube data: the channel you connect and a record of the videos we publish to it. See section 5, YouTube API Services.

Usage Data

We may collect information about how you access and use the Service, including your IP address, browser type, pages visited, and actions taken within the platform.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Manage your Google Business Profiles on your behalf as authorized
  • Send notifications about your profiles, reviews, and scheduled content
  • Generate analytics and reports about your business profile performance, website traffic, and search performance
  • Publish the posts and videos you schedule to the accounts and channels you connect
  • Provide AI-assisted content generation for business posts
  • Process payments and manage subscriptions
  • Communicate with you about service updates and support
  • Detect, prevent, and address technical issues and abuse

4. Google API Services User Data Policy

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We only use Google user data to provide and improve the Service's features that you have authorized
  • We do not use Google user data for serving advertisements
  • We do not sell Google user data to third parties
  • We do not use Google user data for purposes unrelated to the Service
  • Human access to Google user data is limited to cases where it is necessary for security purposes, to comply with applicable law, or for our internal operations — and only when the data has been aggregated and anonymized

5. YouTube API Services

Local Marketing Manager uses YouTube API Services to connect YouTube channels and publish videos to them. By connecting a YouTube channel, you agree to be bound by the YouTube Terms of Service. Google's use of your information is described in the Google Privacy Policy.

What we access

  • Your channel list (read-only): the name, handle, and ID of each YouTube channel on the Google account, so you can choose which channel to connect. We do not read your existing videos, comments, subscribers, or channel analytics.
  • Video uploads: we upload the videos you schedule or publish through the Service to the channel you chose. They are published as public videos, with the title and description taken from your post.

What we store and how we use it

We store the channel's ID and name, the OAuth tokens for the connection (encrypted at rest using AES-256-GCM), the permissions you granted, and the YouTube video ID of each video we publish for you. We use this data only to publish your videos and to show you what was published.

Who can see it

Members of the organization that the channel is connected to in the Service, for example your marketing agency or your team, can see the channel name and the videos published to it. We do not sell YouTube data, use it for advertising, or share it with other third parties, except where the law requires it.

Removing access

When you disconnect a YouTube channel in the Service, we delete its OAuth tokens immediately. You can also revoke our access at any time from your Google Account's security settings at https://security.google.com/settings/security/permissions.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption at rest: OAuth tokens are encrypted using AES-256-GCM before storage
  • Encryption in transit: All data transmitted between your browser and our servers uses TLS/HTTPS
  • Access controls: Data is scoped to your organization with role-based access controls
  • Token security: Google OAuth tokens are never exposed in API responses and are only decrypted when needed for authorized operations

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Third-Party Services

We use the following third-party services to operate the platform:

  • Google APIs (Google Business Profile, Google Analytics, Google Search Console, and YouTube API Services) — to provide the features for the accounts you connect
  • Google Analytics — to measure visits to our public website
  • Clerk — for user authentication and account management
  • Stripe — for payment processing and subscription management
  • Anthropic (Claude AI) — for AI-assisted content generation
  • Google Gemini — for AI-assisted image generation

Each third-party service has its own privacy policy governing how they handle data. We encourage you to review their policies.

8. Data Retention

We retain your personal information and Google account data for as long as your account is active or as needed to provide you with the Service. When you disconnect a Google account or delete your account:

  • OAuth tokens for disconnected Google accounts are immediately deleted
  • Cached Google Business Profile data is removed according to our retention schedule
  • Account data is deleted upon request, subject to any legal retention requirements

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Revoke Google account access at any time through the Service settings or your Google Account security settings
  • Export your data in a portable format
  • Object to processing of your personal data in certain circumstances

To exercise any of these rights, contact us at support@localmarketing.so.

10. Cookies

The Service uses cookies and similar technologies for authentication (session management via Clerk), security (CSRF protection for OAuth flows), and preferences. Our public website (www.localmarketing.so) also uses Google Analytics, which sets cookies to measure how visitors use the site. We do not load Google Analytics on our sign-in and sign-up pages. We do not use tracking cookies for advertising purposes.

11. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at support@localmarketing.so.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@localmarketing.so.

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